What we do

The pain points are real. So is the way through.

Three problems every advice firm knows from the inside, each one answered by the AI Client Portal, with the adviser in control throughout.

PAIN · 01

Clients you can't reach between reviews

Most client relationships live in two meetings a year. In between, markets move, life happens, and questions go unasked, or go to Google. Silence reads as absence, even when you're working hard behind the scenes.

How we solve it: proactive engagement

The portal keeps your clients close: their wealth in one place, plain-language education, and a space to explore “what-if” scenarios with their own numbers. Timely nudges bring them back when something deserves attention, and a secure channel, with messages and documents in one place, always leads back to you.

PAIN · 02

Admin that eats the practice

Chasing data across platforms, re-keying the same client picture, preparing for reviews from scattered systems. The hours that should go to advice go to assembly instead.

How we solve it: one place for the client picture

A single pane of glass between you and each client: the full picture and their documents in one secure vault, assembled and current. Reviews start before the meeting: clients confirm what's changed and share questions ahead of time, so both sides begin on the same page.

PAIN · 03

A model that caps how many people you can help

Around a hundred clients per adviser is where the current model tops out. Growth means hiring, and every new client adds hours. Millions of Australians who want advice simply can't be reached this way.

How we solve it: adviser-in-control workflows

See and act across your whole book at once. The platform surfaces what needs you; you decide what happens. Serve more people well, without diluting the advice that makes your firm yours.

How it fits

Designed to integrate, not displace

The portal is the client-facing layer that sits above the technology you already run. It draws authorised context up from your CRM, investment platforms, documents and firm knowledge, and turns it into the client experience. Nothing gets ripped out.

Client experience

Questions, goals, documents and activity

TIFIN.AI PortalThe governed layer
White-label experience
Personalised financial context
Safe AI education
Secure adviser connection
Your existing advice technology stack
CRM & advice system
Investment platforms
Documents & data
Firm knowledge

CRM and advice-system agnostic, designed to integrate, not displace.

What it does

What people actually do with it

Real value from the first interaction, and every one after. Both sides of the relationship, on the same platform.

For your clientsThe Client Portal
  1. 01

    Build their picture

    A guided, one-question-at-a-time onboarding that shows net wealth taking shape as they answer.

  2. 02

    Document vault

    Every important financial document stored securely together, organised and easy to find.

  3. 03

    Ask & learn safely

    Plain-English answers about their own finances. Education and exploration, never personal advice.

  4. 04

    Prepare for reviews

    One notification: confirm what's correct, update what's changed, share questions ahead of time.

  5. 05

    Secure messaging

    Questions stay connected to their financial journey, not scattered across email and phone.

  6. 06

    What-if modelling

    Model real decisions with their own numbers: extra super, pay down the mortgage, or invest.

For your advisersThe Advice Desktop
  1. 01

    Daily command view

    Meetings, completed updates, changed circumstances and opportunities across the whole book.

  2. 02

    AI meeting prep

    A briefing ready before the meeting: what's changed, what to raise, what needs attention.

  3. 03

    Ask across the book

    Questions answered in moments with context. Less searching systems, more understanding clients.

  4. 04

    Less admin

    Client updates captured, reviewed and approved back into your advice system, with no manual rekeying.

  5. 05

    Warnings & monitoring

    Emerging risks and advice-like questions surfaced early, not after the fact.

  6. 06

    Proactive advice at scale

    Patterns across the book reveal who'd benefit from a timely, relevant conversation.

Serve more clients. Deliver more value. Grow without adding the same administration.

Your firm, your brand

Your clients see your firm, powered by us, invisible to them.

The portal carries your brand end to end: your name, your colours, your voice. Flip the switch. This is the app's own white-labelling, live.

Harbor Ridge Wealth
Good morning, Sarah
Managed assets
$862,620+13.6%

A message from Harbor Ridge Wealth about your super contributions

Read it →
Who it's for

Built for advice firms of every shape

SOLO PRACTICE

You are the brand. The portal multiplies your presence. Every client feels attended to, even in the weeks you can't call.

MULTI-ADVISER FIRM

One consistent client experience across every adviser, with firm-level visibility of engagement, and workflows that scale with the book.

LICENSEE GROUP

Governance-first architecture: permissions, audit trails and oversight designed for licensed-entity accountability from day one.

Questions we're asked first

The honest answers, up front

No, and it never will. The portal exists to make your relationship with your clients stronger, not to stand in for it. Every piece of analysis a client sees is adviser-authored or adviser-approved, and every path through the portal leads back to you. The adviser stays the adviser. That's not a tagline, it's the architecture.

This is stage one. More capability and purpose will be added as the platform matures, built alongside our founding firms, announced only when it's real.

See it with your own book in mind.

A 30-minute walkthrough of the portal, your questions answered. If it fits, we scope a pilot for your firm.

Become a founding firm